Migration FAQs

We have recently updated our website, and are aware of some issues impacting customers’ accounts.
We apologise for any inconvenience this has caused and are working around the clock to solve these problems. Please see below for further information.

What has changed on our website?

Our website may look the same, but behind the scenes we’ve made a number of substantial updates to enhance your Mecca experience.

You can now enjoy a simpler and faster cashier, allowing you to deposit funds and withdraw winnings easier than before, as well as easy access to your transaction history and balance.

You’ll find safer gambling enhancements too, including net deposit limits, which allow you greater control of how you manage your money, plus live information on your win-loss record in real-time within whichever game you’re playing.

Why have we made these changes?

We’ve updated our website in order to bring you the safest and most secure environment possible.

We want you to enjoy the time you spend with us, and our updates allow you greater control over how you spend your time and money.

What should I do if I have a problem with my account?

If you encounter a problem logging into your Mecca Bingo account, please contact our Customer Service team Email support@meccabingo.com / Phone (0800 083 1988).


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